Warranty

Coverage below is for defects in materials and workmanship on products purchased from this store. It is not insurance. Follow the owner’s literature that ships with the unit.

Portable generators

3-year limited residential use. 1-year limited commercial or rental use. Wear items, misuse, indoor operation, incorrect oil or fuel, and damage from incorrect electrical hookups are excluded.

PS2000

5-year limited on the battery pack. 2-year limited on electronics. This is not a UL or IEC certificate — none is claimed here.

Ready Kit

1-year limited on kit components against defects, excluding consumed oil.

Warranty service requires proof of purchase. Unauthorized modifications void coverage. Email support@norfield.store to start a claim. Ship warranty returns only after authorization to 11128 Harriston Dr, Fishers, IN 46037.